For students or members of the general public who believe Starr King School for the Ministry is in violation of standards set by regulatory agencies or our accrediting body, and for whom direct engagement with the school was not satisfactory in resolving the dispute, formal complaints may be filed with the following organizations:
A student or any member of the public may file a complaint about this institution with the Bureau for Private Postsecondary Education by calling (888) 370-7589 toll-free or by completing a complaint form, which can be obtained on the bureau’s internet web site www.bppe.ca.gov.
Starr King School for the Ministry is authorized to provide online education to residents of the State of Oregon by the Oregon Higher Education Coordinating Commission (HECC).
Students should attempt to resolve any grievances they may have with their school first. Should attempts to resolve these problems with appropriate school officials fail, or should the student be dissatisfied with the final outcome of the college complaint process, then the Higher Education Coordinating Commission (HECC), can respond to a formal complaint. Students may contact the Higher Education Coordinating Commission, 3225 25th St. SE, Salem, OR 97302 or by sending an email to complaints@hecc.oregon.gov. Students may also access the HECC complaints web page.
Starr King School for the Ministry is accredited by the Association of Theological Schools (ATS), a Department of Education-recognized accrediting agency.
The ATS Commission on Accrediting has a policy regarding complaints against member schools (see Policies and Procedures, Section IX). Please note that complaints must be filed in writing and must provide evidence that the member school is in violation of a stated policy or accrediting standard or a membership criterion. ATS does not consider complaints that deal with individual grievances not related to the ATS Commission Standards of Accreditation, Policies, or membership criteria. For more information, including a copy of the complaint form, please contact accrediting@ats.edu or call 412-788-6505.
